We offer a range of lettings services, including tenant find, rent collection, and full property management. Our team can handle marketing, viewings, referencing, tenancy agreements, maintenance coordination, and ongoing tenant support.

Simply contact us to arrange a free property appraisal and consultation. We will discuss your goals and recommend the most suitable service for your property.

Yes. We can assist with the transition process and help make the changeover as smooth as possible.

No, My Property Lettings ensures that all property viewings are arranged and attended by trained property negotiators.

All relevant checks are carried out by us or by a contracted estate agent to ensure thorough vetting. This typically includes identity verification, credit checks, employment references, affordability assessments, and previous landlord references.

Yes. Once all referencing and checks are complete, we will present the information to you and ask for your approval before the tenancy proceeds.

If you choose our rent collection or full management service, we collect the rent from the tenant and transfer it directly to your nominated bank account.

All tenant deposits are protected in a government-approved tenancy deposit scheme in accordance with current legislation. We handle the registration process and provide the required documentation to the tenant within the legal timeframe.

The tenant’s deposit is typically equivalent to five weeks’ rent, in line with current legislation for most tenancies.

If there are damages, unpaid rent, or breaches of the tenancy agreement at the end of the tenancy, we can assist you in making a claim against the deposit. Any proposed deductions must be supported by evidence such as inventories, inspection reports, photographs, or invoices.

Landlords are responsible for complying with current legislation, including gas safety, electrical safety, EPC requirements, smoke alarms, and Right to Rent regulations. We can help guide you through these requirements.

We can help landlords stay compliant with ongoing legal requirements, including safety certificates, inspections, and legislative updates relevant to rented properties.

It is a legal requirement for landlords to have a valid EPC (Energy Performance Certificate) before their property is let. An EPC measures the energy efficiency of a property using a scale of A-G and is valid for 10 years. We can arrange an EPC for you.

We follow a structured arrears process, including contacting the tenant promptly, issuing reminders, and advising landlords on the next appropriate steps if necessary.

Yes. Under our full management service, we coordinate repairs and maintenance using trusted contractors and keep you informed throughout the process.

Tenants can report maintenance issues directly to us – we use a system you can report issues offering out of hour contractors for emergency also

Yes. Routine inspections are carried out periodically during the tenancy to ensure the property is being maintained appropriately. Inspection reports can be provided to landlords following each visit.

We provide support for urgent maintenance issues and work with contractors to resolve emergencies as quickly as possible to protect both the tenant and the property.

We can advise on market rental values and assist with serving the appropriate notices and documentation for rent increases in line with current legislation.

If a tenant requests to leave before the end of the tenancy, we will advise you on the available options and help manage the process, including finding replacement tenants if required.

We can manage the end of tenancy process on your behalf, including serving the appropriate notices if required, arranging the check-out inspection, reviewing the inventory, and coordinating the return of keys and deposit process.

No. If you are using our management service, we can carry out the check-out inspection on your behalf and provide you with a detailed report.

Tenants are responsible for settling utility bills and council tax during their tenancy, unless otherwise agreed within the tenancy agreement. Final meter readings are usually taken at check-out to assist with closing accounts.

Our letting service fee depends on the level of service you choose, but it typically covers marketing your property, arranging and conducting viewings, tenant sourcing, and full referencing. We will confirm a clear, upfront fee before you proceed so there are no surprises.

Our standard management fee is 10% (12% incl. VAT). Pricing information can be found here

In some cases, additional charges may apply for optional or ad-hoc services, such as arranging major repairs, court proceedings, or specific compliance certificates (if required). Any potential costs will always be communicated and agreed with you in advance before work is carried out.